FAQS

Here’s a clean, professional FAQ page for your Shopify store Auraastore. You can paste this into Shopify → Pages → Add page → FAQs or add it to a FAQ section in your theme.


Frequently Asked Questions (FAQs)

Auraastore


1. What products do you sell?

Auraastore offers a curated selection of high-quality products designed to enhance your everyday lifestyle. Product details and specifications are listed on each product page.


2. How do I place an order?

Simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.


3. What payment methods do you accept?

We accept secure payments through major credit/debit cards and other payment options available at checkout. All transactions are processed through trusted third-party payment gateways.


4. Is my payment information safe?

Yes. Your payment information is encrypted and processed securely. Auraastore does not store or have access to your payment details.


5. How long does shipping take?

Shipping times vary depending on your location and the product ordered. Estimated delivery times are displayed at checkout and in your order confirmation email.


6. Do you ship internationally?

Yes, we offer international shipping to selected countries. Shipping availability and costs will be shown at checkout.


7. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking information. You can also contact us if you need assistance.


8. Can I change or cancel my order?

Orders can only be changed or canceled within a limited time after placement. Please contact us as soon as possible at support@auraastore.com.


9. What is your return and refund policy?

We offer returns and refunds according to our Return Policy. Please review the policy page for full details before placing an order.


10. What should I do if I receive a damaged or wrong item?

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos of the item and packaging. We’ll resolve the issue promptly.


11. How can I contact Auraastore?

You can reach us via:


12. Do you offer discounts or promotions?

Yes! We occasionally run promotions and special offers. Subscribe to our newsletter or follow us on social media to stay updated.


13. Do I need an account to place an order?

No, you can check out as a guest. However, creating an account allows you to track orders and save your details for future purchases.


14. Will I receive an order confirmation?

Yes. You will receive an order confirmation email immediately after placing your order.


If you want, I can:

  • Customize FAQs for specific products

  • Add dropshipping-related questions

  • Make it shorter or more detailed

  • Optimize FAQs for SEO & trust

Just tell me 😊